Software for organizations designed to automate strategies for interacting with customers (customers), in particular to increase sales, optimize marketing and improve customer service by storing information about customers and the history of relationships with them, establishing and improving business processes and subsequent analysis of the results.


What is included in the package
  • Connecting, configuring and developing CRM system modules (feedback widget, online chat, instant messengers)
  • Setting up the acceptance of applications from the site and social networks networks in the CRM system
  • Setting up end-to-end analytics
  • Creating a base for SMS mailings
  • Connecting and configuring IP telephony
  • Staff and management training
  • Technical support of the system
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